Can I return my purchase?

Yes. We offer a 14-day money-back guarantee on all our products. For more details regarding our return policy please click here.

What do I do if my order arrives damaged?

For items that arrive damaged, kindly provide us with photos of the damage. We will initiate a refund and provide you with a shipping slip to return the item.

​For instructions on how to return a damaged item please click “How do I initiate a return?” on the next line.

How do I initiate a return?
  1. Log into Your Account.

  2. In Your Account tab select Order History

  3. Select the order which you would like to return by clicking the View Order button

  4. Initiate individual item return by clicking Return Item

  5. Fill out the product return form

    • For Damaged Items select the “Damaged During Shipping” button

    • The Image Upload option will appear

    • Upload images of the damage (minimum 2 photos)

    • Select whether you would like to Return or Replace the item by selecting the appropriate box

  6. You will receive an email with the Return Merchandise Authorization (RMA) number once you submit the form

  7. Print out the RMA slip and include it with your return package

    • For Damaged Items: please allow for up to 48 hours for our staff to review the claim and issue a shipping slip.

When can I expect to receive my refund?

You will receive your refund within 48 hours of us receiving and inspecting your return.

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